If your module does not appear in the "Module Manager". It is essential to retrieve the module beforehand so that you can install it in your back office.
Depending on the type of module, different files can be downloaded. However, in most cases a module is a *.zip archive, but you may also have files in tarball format (.tar, .tar.gz or .tgz).
To retrieve them, you will often need to download them from your Addons space or ask your agency to provide you with this file. In many cases, the customised modules offered by our agency come with installation and configuration to save you time and give you a guaranteed turnkey service.
We don't advise you to go it alone when it comes to installing a module, because even though it may seem simple, asking an agency to do it for you is far better. This allows the agency to intervene quickly in the event of a bug during installation, which unfortunately is far from rare.